Privacy and Cookie Policy

Ferryonline.co.uk is committed to protecting the privacy and confidentiality of your personal information. Ferryonline.co.uk is registered with the Data Protection Commissioner and is fully compliant with the Data Protection Act of 1998 which applies to information collected online throughout the Ferryonline.co.uk web site.

All personal information collected by Ferryonline.co.uk is treated in accordance with the Data Protection Act 1998. We will use the information for the purposes of ferry ticket administration by us and our suppliers.

Cookies

What is a cookie?

A cookie is a small amount of data which generally includes a unique identifier that is sent to your computer, tablet or mobile phone as a small text file. They are widely used in order to make websites work automatically and are also used to allow us to monitor pages viewed and other marketing information to help us improve the user experience.

For more detailed information about cookies visit www.allaboutcookies.org

How do we use cookies?

Cookies are used on our website to record your country of residence, help maintain your transaction with Ferryonline.co.uk, store data regarding which internet browser you are using in order for our website to function correctly and for us to then analyse your browsing information. We also use cookies to identify whether you have visited our website in response to one of our email newsletters. This helps us determine the relevancy of our emails and how we can further improve them.

How do I control cookies or delete cookies?

Cookies can be controlled or deleted, whether they have been set by Ferryonline.co.uk or any other websites you have visited. Please note however that by restricting or deleting cookies it may impact on the functionality of our website and would not enable you to purchase ferry tickets.

What information will we require?

In order to make a successful booking, Ferryonline.co.uk will require some personal information from you such as names, addresses, passport numbers and payment details.

Your credit/debit card details will be required and used for the duration of the booking process. These details are encrypted using Thawte SSL encryption technology. Your details are maintained on our database to enable us to amend, cancel or update your relevant booking.

How we use your data

Ferryonline.co.uk will use your data in the following circumstances but we do not divulge your personal information and data to any third party except in the following circumstances:

In order to provide travel services we are required to send minimal details, such as your name (along with the names of other party members) and vehicle details to our suppliers to formally record you’re booking. We do not pass them any other personal details such as address details.

To any financial institution with whom we hold an account for the purpose of verifying credit status and / or validating financial transactions.

If required to do so by law or by any organisation with appropriate authority.

How your data is kept secure?

Ferryonline.co.uk uses Thawte encryption technology. When you book with Ferryonline.co.uk, your web browser connects with the website through SSL (Secure Sockets Layer) which ensures the security of your credit card details and other personal information. SSL is an industry-standard way to send personal information securely over the Internet. A Thawte SSL Certificate provides validation that our domain is registered and that we hold a valid certificate. The use of SSL and digital certificates ensures you are actually sending data to Ferryonline.co.uk so you can be sure of purchasing your ticket in complete confidentiality and safety.

Links to external websites

This website provides links to external sites to ensure our visitors are able to find all the information they require. Please be aware that Ferryonline.co.uk is unable to accept responsibility for the security of any information that you choose to divulge to any external websites.

Marketing

We will use your details to keep you informed of special offers or products and services that we feel may be of relevance.

You may, at any time, opt out of receiving such information as each correspondence will contain instructions as to how you can unsubscribe from receiving future communications.

By making a booking with Ferryonline.co.uk, you agree to receive an email shortly after completing your booking asking you to review us. This is handled by Trust Pilot an independent company, therefore giving you genuine feedback from our customers ONLY. Your reviews will be on TrustPilot's website and may also be uploaded onto relevant areas of our website. The review request should be regarded as a survey only and does not include any further commercial offers, invitations or incentives.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at ferry.enquiries@ferryonline.co.uk

Ferryonline.co.uk reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.